Call if You Can, Text if You Can’t
Fort Myers, FL – The Lee Board of County Commissioners and Lee County Sheriff’s Office today announced that county residents and visitors now can send a text to 911 in an emergency.
Placing a voice call to 911 remains the most effective method for requesting emergency assistance.
Text to 911 should only be used when the caller is deaf or hard of hearing; experiencing a medical event that makes clear speech difficult; or is in a dangerous situation where it is not possible to safely make a voice call, such as an active shooter, domestic violence incident or home invasion. Text to 911 is only for emergencies. It is a crime to text or call 911 as a “test” or with a false report.
When texting to 911 in an emergency:
A text or data plan is required to text to 911 and regular rates apply. Mobile carriers handle texts to 911 like any other message. You can experience the same service speeds or delays, depending on network strength in your area.
The Lee Board of County Commissioners is committed to Public Safety technology initiatives. Text to 911 is one of several initiatives planned in the next few months. Additional projects include:
For more information about texting 911, visit www.leegov.com/911
The Lee County Department of Public Safety comprises several primary divisions with functions designed to assist residents, visitors and local government agencies. These include Emergency Medical Services (EMS), Emergency Management, Emergency Communications, and Technology Services. Visit www.leegov.com for more information.