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1. Engineering - How do I obtain a Road Closure Permit?
2. Engineering - What is a stormwater fee and what does it do?
3. Meter Reading - Who has access to my water meter?
4. Operations - How do I report sewer overflow/stoppage/smell?
5. Recreation (STARS) - Do you offer summer, winter, and spring break camps and what are their costs?
6. Solid Waste - What service am I provided as a resident of the City of Fort Myers?
7. Solid Waste - When is my collection day?
8. Utility Billing - How can I pay my utility bill?
9. Wastewater - Can I dump the holding tank of my RV at the Plant?
10. Water - What is a boil water advisory?

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1. Are you accepting new memberships?
2. Do you rent golf clubs?
3. What par is Eastwood?
4. Do you offer golf lessons?
5. How far in advance may I schedule a tee time?

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1. Why is the pool closed during inclement weather and what is your refund policy?
2. Swim lessons for infant children and adults and what are the rates?

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1. What are your hours of operation for open skating and the costs? What are the available time and rates for parties and private rentals?

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1. Fort Myers Aquatics - Why is the pool closed during inclement weather and what is your refund policy
2. Fort Myers Aquatics - Swim lessons for infant children and adults and what are the rates?
3. STARS Complex - What are your hours of operation?
4. STARS Complex - What are your rental rates?
5. STARS Complex - Do you offer summer, winter, and spring break camps and what are their costs?
6. STARS Complex - What information can you give me on your afterschool program?
7. Fort Myers Skatium - What are your hours of operation for open skating and the costs? What are the available time and rates for parties and private rentals?
8. Golf - Are you accepting new memberships?
9. Golf - Do you rent golf clubs?
10. Golf - What par is Eastwood?
11. Golf - Do you offer golf lessons?
12. Golf - How far in advance may I schedule a tee time?

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1. Solid Waste - When is my collection day?
2. Solid Waste - What time should I place the trash and recycling cart at the curb for collection?
3. Solid Waste - What service am I provided as a resident of the City of Fort Myers?
4. Solid Waste - What do I do if I have more trash/recycling that won’t fit in my cart?
5. Solid Waste - What if my trash or recycling cart is stolen, damaged or broken?
6. Solid Waste - As a residential customer, how do I get rid of household chemicals and electronics?
7. Solid Waste - Why did everyone else in my neighborhood receive collection except me?

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1. What are your hours of operation?
2. What are your rental rates?
3. Do you offer summer, winter and spring break camps and what are their costs?
4. What information can you give me on your afterschool program?
5. I am no longer interested in a program, how do I get a refund?
6. My child was a member of the soccer program, will we resume after clearance from COVID-19?
7. Is there still going to be a summer camp program?
8. Are there any spots left for the summer camp program? If so when can I register?
9. Is there going to be a teen program this summer?
10. How can I finish making payment for summer camp?

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1. Utility Billing - When is your office open?
2. Utility Billing - What day is my trash pickup day?
3. Utility Billing - Can I have my utility bill auto deducted/drafted from my account each month?
4. Utility Billing - How can I pay my utility bill?
5. Utility Billing - What is the deposit for a new account?
6. Utility Billing - My wife/husband (family member) is deceased. How do I remove their name from the utility account?
7. Utility Billing - I have recently had a name change. How do I go about changing my name on my utility account?
8. Meter Reading - Can I turn my water on or off at the curb stop without calling the City first?
9. Meter Reading - Who has access to my water meter?
10. Meter Reading - Can I have water without a meter?
11. Meter Reading - Does the meter belong to me?
12. Meter Reading - How do I read my meter?
13. Meter Reading - How does my meter get read?

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1. Does that pond contain plant effluent?
2. Can I dump the holding tank of my RV at the Plant?
3. I’m building a parking lot near here. Can I fill my water trucks with reclaimed water?
4. Can I get some of that for my garden?
5. What happens to the treated water?
6. What happens to the solids?
7. What chemicals are used in the process?
8. What pollutants are removed?
9. What is the process for wastewater treatment use?
10. What's in those trucks leaving the plant?

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1. What is the plant output pressure?
2. Do you add fluoride to the water?
3. Do I need a water softener installed in my house?
4. What is the hardness of the water?
5. What type of water treatment is the plant?